Privacy Policy

 

The policy was most revamped on April 4, 2022.

 

Policy on Internet Privacy

 

We value your privacy and want you to understand how we collect, use, share, and protect your information. In addition to this privacy statement, users of the Klinik Seri Kinrara Sdn Bhd website should review the Klinik Seri Kinrara Sdn Bhd website’s terms of service and any product-specific terms and conditions that apply. You may review policies that pertain specifically to patient information (protected health information or PHI) submitted through the Klinik Seri Kinrara Sdn Bhd patient portal. This policy applies to Our Website, Our Email, other websites under the control of Klinik Seri Kinrara Sdn Bhd and any communication we have with you. Other Klinik Seri Kinrara Sdn Bhd websites may have their own privacy policies that apply to those websites. In connection with your use of those sites, you should review their privacy policies.

What data do we collect?

We respect all visitors’ right to privacy when they visit the Klinik Seri Kinrara Sdn Bhd’s websites. We receive and keep information such as your name, email address, and phone number that you enter on our websites or give us in any other manner. This includes information you enter on forms like appointment request forms. Some forms collect sensitive information, such as health information, that is required for us to offer you our services.

When you interact with our sites and email newsletters, certain information about your usage of our sites and connection with our email newsletters is automatically collected. This information includes computer and connection information such as page view statistics, traffic to and from our sites, referral URL, ad data, your IP address, and device identifiers. This information may also include your transaction history, web log information, how you search for our sites, the websites you click on from our sites or emails, whether or not you open our emails, and your browsing activity on other websites.

Much of this data is gathered using cookies, web beacons, and other tracking technologies, as well as your web browser or device (e.g., IP address, MAC address, browser version, etc.).

Email marketing, newsletters, and other related services

Klinik Seri Kinrara Sdn Bhd gives you the option of receiving communications from third parties or us. You can subscribe to the Klinik Seri Kinrara Sdn Bhd’s email newsletter for free. You have the option to unsubscribe from this newsletter at any time.

Email communications provided to us via our website’s email links may be shared with a customer service representative, employee, medical expert, or agent who is best suited to handle your inquiry. We make every effort to react to communicate promptly in a timely manner. Depending on the nature of the enquiry, your message is either destroyed or archived once we have responded to it. Our website’s email capability does not enable a completely safe and confidential means of communication. It is conceivable that another internet user will read or view your email correspondence while it is in transit to us. Please do not use our email if you want to keep your correspondence private.

You may decide at any time that you do not want to receive communications from our website. To unsubscribe, send an email to our (email) or send normal mail to the following postal address:

Privacy Officer at Klinik Seri Kinrara Sdn Bhd

• Our Email : Coporate@klinikserikinrara.com
• Address: No :28-G, Jln LP 7/5 , Taman Lestari Perdana, Bandar Putra Permai, 43300 Seri Kembangan, Selangor

 

Surveys

We conduct surveys on our website visitors on a regular basis. The information from these surveys is aggregated and de-identified to help us understand the requirements of our visitors and enhance our site. The information may be shared with third parties with whom we do business. We normally do not request personally identifying information in surveys; if we do request contact information for follow-up, you may decline to submit it. If survey respondents volunteer personal information (such as an email address) in a survey, it is only shared with those who need to access it to answer the question or request or with third parties who offer data management services for our site. These third parties have a committee keeping to keep all survey data private.

How we make use of the data we acquire

• We utilize the information we gather for a variety of purposes, including:
• Enhancing our sites’ performance and user experience
• Our company is in the process of operating, reviewing, and improving.
• Orders and requests for items, services, or information must be fulfilled.
• Returns and exchanges are processed.
• Online order tracking and confirmation
• Product delivery or installation

Marketing and advertising products and services, including determining your interests based on your interactions with our websites and newsletters, and tailoring advertisements, newsletters, and offers to you (both on our websites and on other websites) based on your interactions with us in our stores and online interests. I’ll be sending you email newsletters.

Performing research and analysis Keeping in touch with you regarding your account, special events, and surveys

Setting up and managing your accounts with us. We may combine this information with any other information we have about you, including any PHI we have about you if you are a Klinik Seri Kinrara Sdn Bhd patient. If we combine this information with your PHI, we will consider it all as PHI and will only use or disclose it in accordance with our privacy practices notice.

Retention of data

We will keep your information for as long as your account is active or as long as it is required to provide you with services, comply with our legal requirements, resolve disputes, and enforce our agreements.

We may provide information to third parties.

We may share the information we gather about you with third-party service providers we have hired to assist us in providing the services, or they may acquire information about you directly when you interact with them. In some cases, we may allow these third parties to use this information to better the products and services they provide to the Klinik Seri Kinrara Sdn Bhd or their other clients.

Third parties may gather data such as IP addresses, traffic trends, and other relevant information. This information reflects site-usage patterns gleaned from monthly visits to our website or newsletter subscribers’ interactions with our newsletters. For more information, EU citizens, please see the section below headed “Users in the European Economic Area (EEA) and Switzerland.”

We may also use or disclose your personal information if required by law or in the good faith belief that such action is required to (a) conform to applicable law or comply with legal process served on us or our sites; (b) protect and defend our rights or property, the sites, or our users; or (c) act to protect the personal safety of us, users of the sites, or the general public.

Your options and interest-based advertising

Cookies: When you access pages on our site, our sponsors and advertisers, as well as their ad servers, may utilize cookies. They use those cookies to collect information in order to measure the efficacy of their advertising, to present adverts about items and services that may be of interest to you, or to prevent showing you the same ads repeatedly. Your IP address, browser type, operating system, web pages visited, time of visits, content viewed, advertising viewed, and other clickstream data are examples of such information. We have no control over how these third parties use cookies or manage the information they collect through them. However, our sponsors and advertisers have contractually agreed not to gather site users’ names, addresses, email addresses, or phone numbers while they are on Klinik Seri Kinrara Sdn Bhd

Please be aware that if you click on an advertisement on Klinik Seri Kinrara Sdn Bhd and visit a site operated by one of our sponsors or advertisers, we are not responsible for the privacy practices of that site. You should check the privacy policies of each site you visit to find out what information that site may be gathering about you.

Our marketing partner, may use Collective Media, a third-party ad network provider, to help deliver adverts on our page.

“Do Not Track” capability on your browser or device may be available. We do not currently respond to browser “Do Not Track” signals.

Security

We use reasonable security measures to preserve the confidentiality of personal information under our control and suitably limit access to it, whether you are visiting the Jag Group of Companies site or one of our clinic sites. To protect your online transactions with us, we employ a range of information security procedures. To protect your personal information during data transit, the Klinik Seri Kinrara Sdn Bhd site employs encryption technologies such as Secure Sockets Layer (SSL). SSL encrypts information you enter through our website, such as order information such as your name, address, and credit card number. However, the Klinik Seri Kinrara Sdn Bhd of Companies cannot guarantee or warrant the security of any information you communicate to us, and you do so at your own risk. We have taken reasonable precautions to protect the integrity and security of any personally identifiable information that you may supply. However, you should be aware that electronic transmissions through the internet are not always secure against interception, and hence we cannot guarantee the security or confidentiality of such transmissions.

Users in the European Union (EU) and Switzerland

If you are a resident of the European Economic Area or Switzerland, the following information applies to personal data gathered through your use of our site.

The following are the purposes of processing and the legal basis for processing: As previously stated, we process personal data in a variety of ways based on how you use the services. We process personal data on the following legal bases: (1) with your consent; (2) as necessary to provide the services; and (3) as necessary for our legitimate interests in providing the services, where such interests do not outweigh your fundamental data privacy rights and freedoms.

Transfers: The personal data we collect may be transferred to, stored in, and processed in the United States or any other countries where we, our affiliates, or processors have facilities. We will ensure that personal data transfers to countries or international organizations outside of the EEA or Switzerland are subject to suitable safeguards.

Your legal rights: You have rights in relation to the processing of your personal data under Chapter III of the EU General Data Protection Regulation or Section 2 of the Swiss Federal Act on Data Protection, which include the right to access, rectify, and request erasure of personal data. We may request personal information from you in order to verify your identification before granting access to any records containing information about you.

Keeping children’s privacy safe

We are committed to preserving children’s online privacy and do not intentionally gather personal information from them.

Other websites’ links

Many of our websites contain links to other websites, many of which have their own privacy rules. Make sure to read the privacy statement on the site you’re visiting.

Updates to privacy policies

As technology advances and Klinik Seri Kinrara Sdn Bhd evolve, we may need to revise our privacy policies. If we make major changes to our privacy policies, we will make a prominent announcement on our websites.

Your privacy rights in Malaysia

We do not disclose your personal information with unaffiliated third parties for the purpose of direct marketing. However, we reserve the right to share your personal information with any Klinik Seri Kinrara Sdn Bhd or affiliate. You have the option to contact us and opt out of such marketing sharing.

Getting in Touch

If you have any questions or concerns about your privacy, please contact the Klinik Seri Kinrara Sdn Bhd’s Privacy Officer using the details provided below:

Privacy Officer for the Klinik Seri Kinrara Sdn Bhd

KLINIK SERI KINRARA SDN. BHD.

202101016427 (1416727­W)

Address : No :28-G, Jln LP 7/5 , Taman Lestari Perdana, Bandar Putra Permai, 43300 Seri Kembangan,  Selangor

Email: corporate@klinikserikinrara.com

Tel:03-80826582

WhatsApp: 011-11911062

Privacy Policy

 

The policy was most revamped on April 4, 2022.

 

Policy on Internet Privacy

 

We value your privacy and want you to understand how we collect, use, share, and protect your information. In addition to this privacy statement, users of the Klinik Seri Kinrara Sdn Bhd website should review the Klinik Seri Kinrara Sdn Bhd website’s terms of service and any product-specific terms and conditions that apply. You may review policies that pertain specifically to patient information (protected health information or PHI) submitted through the Klinik Seri Kinrara Sdn Bhd patient portal. This policy applies to Our Website, Our Email, other websites under the control of Klinik Seri Kinrara Sdn Bhd and any communication we have with you. Other Klinik Seri Kinrara Sdn Bhd websites may have their own privacy policies that apply to those websites. In connection with your use of those sites, you should review their privacy policies.

What data do we collect?

We respect all visitors’ right to privacy when they visit the Klinik Seri Kinrara Sdn Bhd’s websites. We receive and keep information such as your name, email address, and phone number that you enter on our websites or give us in any other manner. This includes information you enter on forms like appointment request forms. Some forms collect sensitive information, such as health information, that is required for us to offer you our services.

When you interact with our sites and email newsletters, certain information about your usage of our sites and connection with our email newsletters is automatically collected. This information includes computer and connection information such as page view statistics, traffic to and from our sites, referral URL, ad data, your IP address, and device identifiers. This information may also include your transaction history, web log information, how you search for our sites, the websites you click on from our sites or emails, whether or not you open our emails, and your browsing activity on other websites.

Much of this data is gathered using cookies, web beacons, and other tracking technologies, as well as your web browser or device (e.g., IP address, MAC address, browser version, etc.).

Email marketing, newsletters, and other related services

Klinik Seri Kinrara Sdn Bhd gives you the option of receiving communications from third parties or us. You can subscribe to the Klinik Seri Kinrara Sdn Bhd’s email newsletter for free. You have the option to unsubscribe from this newsletter at any time.

Email communications provided to us via our website’s email links may be shared with a customer service representative, employee, medical expert, or agent who is best suited to handle your inquiry. We make every effort to react to communicate promptly in a timely manner. Depending on the nature of the enquiry, your message is either destroyed or archived once we have responded to it. Our website’s email capability does not enable a completely safe and confidential means of communication. It is conceivable that another internet user will read or view your email correspondence while it is in transit to us. Please do not use our email if you want to keep your correspondence private.

You may decide at any time that you do not want to receive communications from our website. To unsubscribe, send an email to our (email) or send normal mail to the following postal address:

Privacy Officer at Klinik Seri Kinrara Sdn Bhd

• Our Email : Coporate@klinikserikinrara.com
• Address: No :28-G, Jln LP 7/5 , Taman Lestari Perdana, Bandar Putra Permai, 43300 Seri Kembangan, Selangor

 

Surveys

We conduct surveys on our website visitors on a regular basis. The information from these surveys is aggregated and de-identified to help us understand the requirements of our visitors and enhance our site. The information may be shared with third parties with whom we do business. We normally do not request personally identifying information in surveys; if we do request contact information for follow-up, you may decline to submit it. If survey respondents volunteer personal information (such as an email address) in a survey, it is only shared with those who need to access it to answer the question or request or with third parties who offer data management services for our site. These third parties have a committee keeping to keep all survey data private.

How we make use of the data we acquire

• We utilize the information we gather for a variety of purposes, including:
• Enhancing our sites’ performance and user experience
• Our company is in the process of operating, reviewing, and improving.
• Orders and requests for items, services, or information must be fulfilled.
• Returns and exchanges are processed.
• Online order tracking and confirmation
• Product delivery or installation

Marketing and advertising products and services, including determining your interests based on your interactions with our websites and newsletters, and tailoring advertisements, newsletters, and offers to you (both on our websites and on other websites) based on your interactions with us in our stores and online interests. I’ll be sending you email newsletters.

Performing research and analysis Keeping in touch with you regarding your account, special events, and surveys

Setting up and managing your accounts with us. We may combine this information with any other information we have about you, including any PHI we have about you if you are a Klinik Seri Kinrara Sdn Bhd patient. If we combine this information with your PHI, we will consider it all as PHI and will only use or disclose it in accordance with our privacy practices notice.

Retention of data

We will keep your information for as long as your account is active or as long as it is required to provide you with services, comply with our legal requirements, resolve disputes, and enforce our agreements.

We may provide information to third parties.

We may share the information we gather about you with third-party service providers we have hired to assist us in providing the services, or they may acquire information about you directly when you interact with them. In some cases, we may allow these third parties to use this information to better the products and services they provide to the Klinik Seri Kinrara Sdn Bhd or their other clients.

Third parties may gather data such as IP addresses, traffic trends, and other relevant information. This information reflects site-usage patterns gleaned from monthly visits to our website or newsletter subscribers’ interactions with our newsletters. For more information, EU citizens, please see the section below headed “Users in the European Economic Area (EEA) and Switzerland.”

We may also use or disclose your personal information if required by law or in the good faith belief that such action is required to (a) conform to applicable law or comply with legal process served on us or our sites; (b) protect and defend our rights or property, the sites, or our users; or (c) act to protect the personal safety of us, users of the sites, or the general public.

Your options and interest-based advertising

Cookies: When you access pages on our site, our sponsors and advertisers, as well as their ad servers, may utilize cookies. They use those cookies to collect information in order to measure the efficacy of their advertising, to present adverts about items and services that may be of interest to you, or to prevent showing you the same ads repeatedly. Your IP address, browser type, operating system, web pages visited, time of visits, content viewed, advertising viewed, and other clickstream data are examples of such information. We have no control over how these third parties use cookies or manage the information they collect through them. However, our sponsors and advertisers have contractually agreed not to gather site users’ names, addresses, email addresses, or phone numbers while they are on Klinik Seri Kinrara Sdn Bhd

Please be aware that if you click on an advertisement on Klinik Seri Kinrara Sdn Bhd and visit a site operated by one of our sponsors or advertisers, we are not responsible for the privacy practices of that site. You should check the privacy policies of each site you visit to find out what information that site may be gathering about you.

Our marketing partner, may use Collective Media, a third-party ad network provider, to help deliver adverts on our page.

“Do Not Track” capability on your browser or device may be available. We do not currently respond to browser “Do Not Track” signals.

Security

We use reasonable security measures to preserve the confidentiality of personal information under our control and suitably limit access to it, whether you are visiting the Jag Group of Companies site or one of our clinic sites. To protect your online transactions with us, we employ a range of information security procedures. To protect your personal information during data transit, the Klinik Seri Kinrara Sdn Bhd site employs encryption technologies such as Secure Sockets Layer (SSL). SSL encrypts information you enter through our website, such as order information such as your name, address, and credit card number. However, the Klinik Seri Kinrara Sdn Bhd of Companies cannot guarantee or warrant the security of any information you communicate to us, and you do so at your own risk. We have taken reasonable precautions to protect the integrity and security of any personally identifiable information that you may supply. However, you should be aware that electronic transmissions through the internet are not always secure against interception, and hence we cannot guarantee the security or confidentiality of such transmissions.

Users in the European Union (EU) and Switzerland

If you are a resident of the European Economic Area or Switzerland, the following information applies to personal data gathered through your use of our site.

The following are the purposes of processing and the legal basis for processing: As previously stated, we process personal data in a variety of ways based on how you use the services. We process personal data on the following legal bases: (1) with your consent; (2) as necessary to provide the services; and (3) as necessary for our legitimate interests in providing the services, where such interests do not outweigh your fundamental data privacy rights and freedoms.

Transfers: The personal data we collect may be transferred to, stored in, and processed in the United States or any other countries where we, our affiliates, or processors have facilities. We will ensure that personal data transfers to countries or international organizations outside of the EEA or Switzerland are subject to suitable safeguards.

Your legal rights: You have rights in relation to the processing of your personal data under Chapter III of the EU General Data Protection Regulation or Section 2 of the Swiss Federal Act on Data Protection, which include the right to access, rectify, and request erasure of personal data. We may request personal information from you in order to verify your identification before granting access to any records containing information about you.

Keeping children’s privacy safe

We are committed to preserving children’s online privacy and do not intentionally gather personal information from them.

Other websites’ links

Many of our websites contain links to other websites, many of which have their own privacy rules. Make sure to read the privacy statement on the site you’re visiting.

Updates to privacy policies

As technology advances and Klinik Seri Kinrara Sdn Bhd evolve, we may need to revise our privacy policies. If we make major changes to our privacy policies, we will make a prominent announcement on our websites.

Your privacy rights in Malaysia

We do not disclose your personal information with unaffiliated third parties for the purpose of direct marketing. However, we reserve the right to share your personal information with any Klinik Seri Kinrara Sdn Bhd or affiliate. You have the option to contact us and opt out of such marketing sharing.

Getting in Touch

If you have any questions or concerns about your privacy, please contact the Klinik Seri Kinrara Sdn Bhd’s Privacy Officer using the details provided below:

Privacy Officer for the Klinik Seri Kinrara Sdn Bhd

KLINIK SERI KINRARA SDN. BHD.

202101016427 (1416727­W)

Address : No :28-G, Jln LP 7/5 , Taman Lestari Perdana, Bandar Putra Permai, 43300 Seri Kembangan,  Selangor

Email: corporate@klinikserikinrara.com

Tel:03-80826582

WhatsApp: 011-11911062